Shipping policy

Shipping Policy

Last Updated: September 23, 2026

Welcome to Her Style Icon. We are committed to getting your favorite fashion, beauty, and jewelry items to you safely and as quickly as possible.

Shipping Within the United States

We currently ship orders to addresses throughout the United States.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or U.S. holidays will begin processing on the next business day.

Please note that processing time is separate from shipping transit time.

Shipping Times

Once your order has been shipped, estimated delivery times are:

Standard Shipping: approximately 3–7 business days
Express Shipping: approximately 1–3 business days, when available

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order, delivery address, and available shipping method.

Any free-shipping promotions will be clearly stated on our website and may be subject to minimum order requirements or other conditions.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when tracking is available.

Please allow up to 48 hours for tracking information to become active after your order has been shipped.

Incorrect or Incomplete Addresses

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply before we can resend your order.

If you need to change your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has entered processing or been shipped.

Delayed, Lost, or Stolen Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's tracking and delivery procedures.

If your package appears to be delayed, please contact us and we will do our best to assist you.

If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your delivery location. You may also contact the carrier to request additional delivery information.

Her Style Icon is not responsible for packages that are confirmed as delivered to the address provided at checkout.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photographs of the damaged package and products.

We will review the issue and work with you to determine the appropriate resolution.

Items in the Same Order

Depending on product availability and fulfillment location, items from the same order may occasionally be shipped separately. If this happens, you may receive separate tracking information.

Shipping Restrictions

Some products, particularly certain cosmetics, liquids, or beauty products, may be subject to carrier-specific shipping restrictions. If a product cannot be shipped to your address, we will contact you regarding the available options.